Every candle sold comes with a candle care card that needs to be read before lighting your candle. It is very important to ensure you follow these simple steps to ensure your burning candles safely in your home or office as we will not replace or refund if you have not followed our candle care faqs.
HOW LONG SHOULD I BURN MY CANDLE ON THE FIRST BURN? 4-5 hours is recommended.
CREATING A BURN MEMORY: Candles create a memory. When lighting a candle for the first time, it's important to allow the wax to melt all the way to the edges of the jar. If you don't allow the wax to pool on the first burn, it will begin to tunnel and not reach the outsides of the jar, leaving residue around the sides along with wasted wax and fragrance.
WHAT TO DO BEFORE EACH BURN: Trimming your wick is so important. Trim the wick to approx. 5 mm before relighting. Doing this will allow the candle to burn at the recommended and safe temperature. If it is not trimmed it will mushroom (the curling and black mound at the top of our wick) resulting in it burning hotter. Trimming the wick each time will help your candle to burn evenly and longer, helping to eliminate smoking and minimising soot forming on the container.
WHERE TO BURN YOUR CANDLE: Burn your candle on an appropriate flat heat-resistant surface in a draft free area away from pets, children and flammable material as the glass may become hot. Never move a burning candle. Ensure candle is extinguished, wax is solid and jar is cold before handling.
STOP USING YOUR CANDLE when approximately 2cm of wax remain in the jar to avoid potential fire hazard or cracking of your jar.
NEVER LEAVE CANDLES UNATTENDED: Never leave a burning candle unattended. Extinguish all candles before leaving a room or going to sleep.
HOW TO STORE YOUR SOY CANDLES - Candles are sensitive to temperature and sunlight. Store your candles in a cool, dry place away from direct sunlight.